Design Services

Accessibility Design

We are leaders in accessible design, having delivered a range of complex government digital services that meet AA standards and pass external audits.

Rather than consider accessibility as a restriction, add-on or afterthought, we embrace accessibility as a best practice. Our robust capability in this area is based on a deeply collaborative approach that merges design, development and QA.

We begin considering the intricacies of accessibility in the earliest stages of design, not just with the designer but with front-end developers and QA, to make sure we are building in access from the start. This collaboration continues throughout the entire design and development process, with each discipline feeding into the others.

In one sense, delivering an accessible solution is easy: a linear HTML page with logical headings and alt text. The challenge comes when you need a rich and layered UI—which we often need not for cosmetic but genuinely functional reasons, maximising density and efficiency for the users.

Delivering authentically accessible products that meet all our design criteria can be complex and time-consuming, which is why we have a constant process of cross-disciplinary negotiation and collaboration.

It’s not just about the letter of the law but the spirit of why accessible design is so important in the first place. It’s about making sure that when we think about user experience, we are thinking about all kinds of users, leaving no one behind.

An important part of our philosophy of doing good is ensuring that those who may already face disadvantage aren’t disadvantaged further by our action or omission, and are instead included, heard and valued.

  • WCAG 2.0 AA
  • Accessibility Audits
  • Analysis and compliance
  • UX Integration
  • Accessibility testing

Accessibility Design Case Studies

Department of Health

Co-designing a digital government service

How can we co-design a digital service that helps consumers find online, government-sponsored mental health supports when and where they need them?

View case study