This is Liquid Interactive, one of Australia’s leading digital experience agencies.

We conceive, create and continuously improve breakthrough digital experiences for corporate, government and non-profit clients.

This is the Liquid approach

We specialise in complex user experiences. These include creating sustained behaviour change in health and education, and guiding users through customer journeys such as making a big purchase decision or life change.

These are the Liquid services and expertise

We are a high performing team. Our culture enables talented people to thrive.

This is the Liquid culture

We solve good problems.

From streamlining government digital services to improving mobile conversions and sales, our case studies explain how we create high-impact solutions to challenging briefs.

My Aged Care: Connecting Australians with government-funded aged care services

My Aged Care: Connecting Australians with government-funded aged care services

With over 4 million Australians now over 65 and expected to live into their 80s, there are more people needing aged care than ever before. Through a rigorous human-centred design process, we worked with the community to understand their fears, their needs, and motivations, and built a solution to help senior Australians and their support networks to find the support they need.

DTA

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Head to Health: Helping consumers navigate a complex mental health service system.

Head to Health: Helping consumers navigate a complex mental health service system.

A National Mental Health Commission found that Australians didn’t know how to navigate a complex mental health landscape. Co-designing with lived-experience community members, we created an innovative gateway to help consumers find the right support at the right time.

 

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We helped RSPCA save nearly $1 million annually through responsible innovation.

We helped RSPCA save nearly $1 million annually through responsible innovation.

RSPCA QLD was becoming overwhelmed with surrendered animals. By focusing on root causes we were able to design the Surrender Portal, which helped customers learn how to keep or re-home their pets, reducing surrenders and saving serious money.

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