Collaborative prototyping and user-centred design

Prototyping to overcome key design challenges

A functional solution designed to support high-needs users

Starting a new conversation about aged care

The story

Prototyping the Apply Online tool provided clarity of the requirements before development started, ensuring a smoother and quicker build, and a solution that meets the nuanced needs of a diverse population

How prototyping helped to simplify access to aged care services

Department of Health and Aged Care

Starting a new conversation about aged care